Please read ALL of the information below before you purchase tickets.
REFUNDS, EXCHANGES, & CREDITS
NO REFUNDS. Tickets are non-refundable and non-transferable. Ticket purchases are non-refundable for any reason; within or outside of your control (i.e. illness, a work trip, etc.).If you are unable to attend, you may gift your seat to a friend or loved one. We cannot move dates due to tight scheduling and class capacity.
There are absolutely no exceptions to this policy. Due to material costs, limited class sizes, and the popularity of our workshops, allowing people to sign up and then cancel would make it so others cannot attend. Products used in our classes are fresh and require advanced planning, harvesting, and preparation. You agree to these terms when you book. Class credit: We do not offer credits for future classes.
OTHER
Where are your classes held? See each class description for the class location. Sometimes, the location will vary! All wreath classes are currently being held at Kin Event Space. Kin Event Space - Sager Drive, Rochester, NY 14607
Where do I park? Kin Event Space Instructions: Sager Drive is a short one-way street with around 75 parking spaces. There is also overflow street parking on East Boulevard, which is double-sided with no time restrictions or permit requirements. Kin Event Space is located on one, ground level with 2 accessible bathrooms.
Can I buy tickets at the door? Classes have limits to ensure adequate space and supplies, For that reason, all tickets need to be bought online. Can I bring someone with me to class? A ticket is for one attendee. Please do not bring additional guests as a part of your ticket. If an attendee is under 18, they must be accompanied by an adult, and the adult must be responsible for them during the class. How long is a class? Wreath classes run 2 hours long but you may not need that whole time to finish your wreath. On average, students finish in about an hour and a half.
Do I need to bring anything with me? Each class may vary. See the class description for further details. Wreath Classes- We provide everything needed to make your wreath (snips, wire, wreath base, ribbon, etc.). We recommend you bring gloves and wear clothing that you don’t mind getting sap on.
When might Flowerwell cancel a class? We may cancel a class for extreme weather conditions, in the case of an emergency, if we have not reached the class minimum to run, or in the event of a teacher/team emergency.
What is your winter weather policy? While we understand and appreciate that students travel from all over for our in-person classes, we do make cancellation decisions based solely on the weather in our immediate area (Monroe County). Since winter weather is the standard here in Rochester, NY, we generally only cancel classes if the Rochester City School District cancels classes or if there is a recommendation to stay of the roads. You will receive an email if we decide to cancel a class.
SAFETY Please understand that you take part in all workshops at your own risk. It is your responsibility to use our equipment carefully and follow instructions given to you by the workshop leader. We cannot be held responsible for any injury caused as a result of partaking in one of our workshop. If an attendee is below the age of 18, they must be accompanied by an adult, and the adult must be responsible for them during the class Do not contact us via social media on Instagram or Facebook with concerns or tuber questions, please email us at hello@flowerwellny.com
DISCLAIMER Flowerwell is not liable for the care of what you create in our classes and workshops once you leave the workshop. See each class description for care instructions.
PHOTO & CONTENT USE
Flowerwell LLC retains the legal copyright and ownership of ALL images and website content. It is illegal to crop, modify, scan, and reproduce artwork in any manner without our written permission. Federal copyright law protects the copyright of these images. When using images on any social media sites, proper credits with linkbacks must be included on every image.
Please do not use photos or content of Flowerwell LLC website or social media channels without permission. Thank you!
Need additional support? Our team is happy to help. Please email us at hello@flowerwellny.com to get started. Please note that we are a small business, response times will vary with our farming season.
